I am MD MAHTAB HOSSAIN, a dedicated professional with a rich background in customer service, digital marketing, and office administration, supported by a Post Graduate Diploma in Digital Marketing. My career journey has allowed me to develop a comprehensive skill set that spans various domains, from ad campaign management and social media strategy to customer service excellence and team training.

Currently, as an Office Administrator & Social Media Specialist at eWizard Canada, I manage customer service interactions and develop tailored social media strategies to support business goals. I am adept at identifying customer needs, handling inquiries with efficiency, and building sustainable relationships that drive satisfaction and loyalty. In addition, I bring creativity to brand communication, designing impactful banners and visuals using tools like Canva and Adobe InDesign.

Previously, as a Junior Ad Operations Specialist with ESKIMI, I gained hands-on experience managing digital ad campaigns across platforms such as Google Ads and Facebook Ads, optimizing for performance metrics, and ensuring technical accuracy with tracking tools. My role demanded collaboration with cross-functional teams to ensure smooth campaign launches and data-driven optimizations, achieving positive outcomes for clients.

Throughout my career, I have been committed to continuous learning, adapting to new challenges, and leveraging my diverse experience to add value to every role. I am passionate about helping organizations enhance their customer experience and digital presence, and I am excited to bring my skills to new and challenging opportunities.